Forturo is a leading global developer of business integration software, designed to revolutionise forward thinking in small and medium companies. Forturo is an enterprise management software package integrating core processes across a web of users and locations, in a single cost effective and flexible platform.
What is Forturo
Forturo is a business integration software platform, designed to revolutionise forward thinking in small and medium companies. Combining the best of enterprise management software and integrating core processes across a web of users and locations, Forturo is able to provide a single cost effective and flexible platform.
Developed from the ground up by the Bennetts team utilising the many years of ERP experience within the company we are able to provide a focused solution that addresses the core business operational and administrative objectives while supporting various financial systems integration.
These are a few key features of Forturo:
Stock Control
(Inventory and Assets)
Forturo Inventory is a comprehensive inventory management tool which controls the full flow of stock from purchase order through sales' order to warehouse and delivery. Serial number and non-serial number processing built in. A comprehensive asset tracker ensures complete transparency of all stock supplied to customers. A complete returns process enables you to accurately control faulty and returned stock.
Contact Manager
Forturo Contact Manager is a complete customer management system that helps you respond quickly and accurately to customer queries. It automates the follow-up of sales leads and enquiries, meeting dates, reviews and tasks. Customer requirements, details, purchase histories, and service histories are available instantly, resulting in directed and informed sales. Its remote functionality lets users access the system from anywhere and is ideal for a mobile sales force.
Call Centre and Time Management
Forturo Call Centre helps improve efficiencies in customer product queries and service by capturing the duration and efficiency of tasks. This allows managers to quickly and effectively manage staff productivity. Call Centre is equally effective in service and product environments.
QUOTES, INVOICING AND CONTRACTS
Forturo Quotes helps develop quotations quickly and easily, using customer information which is already part of your Forturo system. Sales people can view customer histories, accurately price products and services, and deliver quotations through print or email in minutes. This module integrates with Forturo Contact Manager and offers functionality such as automatic reminders when quotes have not been finalised or accepted and automatically manages the contract and invoicing phases after the quotation.
PROJECT MANAGER
Forturo Project Manager works alongside helpdesk and is designed for longer tasks and projects. It delivers workflow plans and ensures daily management and implementation of project waypoints.
ACCOUNTS INTERFACE
As accredited Sage and Pastel partners, Forturo integrates seamlessly with Sage and Pastel to ensure you only ever enter information once.
FORTURO REPORT WRITER
Forturo comes pre-configured with its own built-in Report Writer. It has an intuitive user interface and allows great flexibility over both the format and content of reports.
Why does your business need Forturo?
Integrate business processes with our robust management tool.
Drastically reduced administration costs and eliminate inefficiencies.
Incredible insight is gained into your business with real-time information management.
Your customers' lifecycle is tracked throughout contacts, quotes, ordering, time expenditure and billing.
Resultant efficiencies in processes and information sharing as high as 87%.
Real-time management information.
Forturo provides an accurate, in depth and up-to-the-minute picture of your business allowing you to respond to challenges quickly, efficiently, at any level, anytime, giving your business flexibility, speed and agility.
Made for business in the real world.
Forturo is a business management system, designed for the way businesses really run. It's a simplified system configuration allowing Forturo to operate seamlessly within your business. Your business benefits from this flexibility by numerous users sharing relevant information with those who need it, eliminating process bottlenecks.
Further, its intuitive interface makes it easy to migrate from other packages or manual tasks, speeding up employee adoption in your company. Processes are organised into relevant groups and logical flows, allowing the system to be effective within days.
Compatibility and Scalability.
Forturo, an accredited Sage and Pastel partner, offers compatibility and functionality which integrates effortlessly with Sage and Pastel. This allows you to keep your existing accounting software while benefiting from Forturo's integration in your business.
Forturo, with its remote hosting capability, can be a valuable tool to your global business. Teams, as large as 1,500, from across the world, can access any customer, inventory or financial information in real time. Further, Forturo's modules are scalable so you only pay for the functions you need.
Hosted or internal servers.
Forturo offers the system in one of two options:
1. Browser-based hosted option - no need to concern yourself with the upkeep of the system as we host it, update it and generally make your IT lifestyle easier.
2. Browser-based local services option - slightly faster on a local server, Forturo is easy to install and has been programmed to be a pleasure to upkeep.
What support does Forturo offer?
Forturo is implemented by a dynamic and committed team of dedicated system engineers and technicians who want you to get the best out of your IT software investment. Forturo's four services ensure your implementation is quick and seamless, so that you are able to maximise your ROI.
Business Consulting Services
Forturo's business experts help you maximise the benefits from your system by helping you determine the best Forturo solution for your business. They conduct comparative cost-benefit analyses so that you have a tailored Forturo system, just right for your business. Other areas of their input include advice on standardised and customised solutions, resource requirements, implementation timeframes as well as system requirements.
Deployment Services
Forturo business support helps deploy Forturo quickly into your company by executing its installation and customisation with your business. This team also helps migrate and integrate any legacy systems with Forturo and current accounting packages.
System support Services
Forturo system support offers several options suited to your business and budget. These range from simple incident-based and remote support packages to instant on-site support.
User Training
Forturo's user training helps employees and management quickly adopt Forturo as a key business tool. The system's intuitive interface helps keep training to a minimum. Your company can choose from highly customised one-on-one training, where appropriate, or cost-efficient online training.
Since we started running Forturo we have increased our billing rate by 60% and our errors to near zero. If a customer calls in, we have the full history of their account available in an instant. We have been able to redeploy staff tied up in tedious, non-productive administrative tasks in other areas of the company where they now generate valuable revenue for the company. What's more it's intuitive interface and ease of integration with other core systems meant it was only a matter of days before we were up and running. We couldn't work without it now." Gavin Bennett, Chairman, Bennetts Technologies.
